Privacy Policy for California Consumers

Legal Notices | Sigue®

Last Updated: June 16, 2021
(CA Resident Addendum, V.2)

CALIFORNIA RESIDENT ADDENDUM TO SIGUE CORPORATION’S AND ITS SUBSIDIARIES’ CONSUMER PRIVACY POLICY

Sigue Corporation and its U.S. subsidiaries (“collectively, “Sigue,” “we,” “us,” or “our”) respects the privacy of all our consumers, wherever located and comply with all applicable consumer privacy laws and regulations. California residents (“consumers” or “you”) are granted additional privacy rights under the California Consumer Privacy Act of 2018, California Civil Code section 1789.100, et al., as amended, and its implementing regulations (together, the “CCPA”). This California Resident Privacy Addendum (“Addendum”) supplements Sigue’s Consumer Privacy Policy to provide California residents with notice of their rights under the CCPA.

When you use our Services, we collect personal information about you as permitted by applicable laws and regulations (including but not limited to the Graham Leach Bliley Act). The Categories of Personal Information described below are subject to the CCPA. For more information about the personal information that may have been collected about you, please follow this link to the Privacy Statement

COLLECTION OF PERSONAL INFORMATION

In the last 12 months, Sigue may have collected the following Categories of Personal Information from the indicated Categories of Sources. This information may have been shared with the described Categories of Third Parties for the specified Business Purposes. Categories of Sources, Categories of Third Parties, Commercial Purposes and Business Purposes are further defined in this Addendum.

Categories of Personal Information

Identifiers: contact information (such as your name, postal address, email address, and telephone number); device identifier; cookies; date of birth, social security number, passport number, driver’s license, and similar identifiers

Categories of Sources

You
Our Website
Affiliates, Subsidiaries or Vendors
Mobile Applications

Business and Commercial Purposes

Performing Services
Providing customer service
Auditing for transactions
Data security
Functionality debugging/error repair
Quality purposes
Internal research & development
Verifying customer information
Analytics
Advertising and marketing services

Categories of Third Parties

Service Providers (such as correspondent payers)
Government entities
Auditors
Professional services organizations
Social networks
Data analytics providers
Our affiliates and subsidiaries

Protected Classifications

Categories of Sources

Business and Commercial Purposes

Limited purpose of providing to foreign correspondent payers when required under the law of the destination country

Categories of Third Parties

Correspondent payers in foreign destinations
Financial Institutions
Governmental entities

Internet and Other Electronic Network Activity Information: including the host from which you access the Internet, information about your device (such as device properties, settings, applications, storage and usage information), mobile applications, browser and operating system software, the date and time you access our websites and the address of the site from which you linked to our website when you visit us.

Categories of Sources

Your Use of Our Website
Affiliates, Subsidiaries or Vendors
Your Use of Mobile Applications
Social Media Networks or Publicly Available Sources
Advertising Networks

Business and Commercial Purposes

Auditing
Security Purposes
Debugging
Performing the Services
Internal research & development
Quality Purposes / Safety
Analytics
Web Traffic Analysis
Advertising
Analysis of Promotions

Categories of Third Parties

Government entities
Professional services organizations
Internet service providers
Data analytics providers
Operating systems and platforms
Our affiliates and subsidiaries

Geolocation Data: may be collected from your devices only if enabled.

Categories of Sources

Your Use of Mobile Applications

Business and Commercial Purposes

Auditing
Security Purposes
Internal research & development
Quality Purposes/Safety
Short-term use

Categories of Third Parties

Social networks
Data analytics providers
Operating systems and platforms

Categories of Sources: in the last 12 months Sigue® may have collected Personal Information about you from the following Categories of Sources:

You: we may collect information directly from you, for example, through transaction forms and your interactions with Sigue Agents and partners or through providing customer support or consultation, including using email, postal mail, or call centers
Your Use of Our Website: we may collect information from you or your device through your use of our Website, including online forms, , and other online Services we offer or through automated means such as communications protocols, email communications and cookies or similar technologies
Affiliates, Subsidiaries or Vendors: we may collect information about you from our affiliates, subsidiaries, or vendors, including correspondent payers, who provide services on our behalf
Your Use of Mobile Applications: we may collect information from you or your device through your use of mobile applications
Social Media Networks or Publicly Available Sources: we may collect information about you from social media or other public data sources

Business Purposes: in the past 12 months, Sigue® may have shared your Personal Information for the following Business Purposes:

Auditing: related to our interactions with you and any concurrent transactions, including, but not limited to, audits conducted to ensure compliance with anti-money laundering laws and regulations
Security Purposes: detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
Debugging: debugging to identify and repair errors that impair the intended functionality of our systems
Performing Services: in addition to the purposes described in the Consumer Privacy Statement, providing customer service, processing and fulfilling orders and transactions, verifying your information, authentication, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services
Internal Research & Development: undertaking internal research for technological development demonstration, advertising and web traffic analysis
Quality Purposes: undertaking activities to verify or maintain the quality or safety of the Services and to improve, upgrade, or enhance the Services

Categories of Third Parties: in the last 12 months, Sigue may have shared your Personal Information with the following Categories of Third Parties:

Government entities: government entities including law enforcement agencies
Professional services organizations: professional services organizations, such as law firms and independent auditors
Internet service providers
Data analytics providers
Operating systems and platforms and
Our affiliates and subsidiaries (including correspondent payers)

NO SALE OF PERSONAL INFORMATION

Sigue does not sell your personal information to third parties in exchange for money or other consideration. By “sell,” we mean the selling, disclosing, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information to a third party for monetary or other valuable consideration.

CALIFORNIA RESIDENT RIGHTS

Request to Know. California residents have the right to request, twice in a 12-month period
The categories of personal information we have collected about you during the preceding 12 months and, for each category of personal information, the following:

Specific pieces of personal information that we collected about you
The categories of personal information that was collected about you
Our business or commercial purpose(s) for collecting that information
The categories of third parties to whom that information was disclosed for a business purpose and
The business or commercial purposes for which we disclosed that information.

This request can be made by calling Sigue’s Customer Service at 1 (800) 385-3316 or by submitting your request online at www.sigue.com or by sending the Mail-in Form to Sigue by first class mail (to Sigue Corporation, Attn: CCPA, P.O. Box 750, San Fernando, CA 91341). This request can be made up to two times during a 12 month period.

Request to Delete. You also may have the right to request the deletion of the personal information we have collected from you. Once you have confirmed you are a California resident, you may submit a personal information request by calling Sigue’s Customer Service at 1 (800) 385-3316 or by submitting your request online at www.sigue.com or by sending the Mail-in Form to Sigue by first class mail (to Sigue Corporation, Attn: CCPA, P.O. Box 750, San Fernando, CA 91341). The request can be made up to two times during a 12 month period.

Upon receiving a request, Sigue will confirm its receipt within 10 days and will provide information on how we will verify your identity and process you request. We will then respond within 45 days of receiving the request.

Sigue cannot connect individual consumers to passive website visits which may affect our ability to respond to certain requests. Sigue has implemented the capability for the user to manage cookies on our websites and will only read or write cookies based on your preference level. When you visit our website, you will be presented with a banner instructing you how to manage your preferences.

You may also designate an authorized agent to make a personal information request on your behalf. If you choose to designate an agent, you may be required to provide the authorized agent with signed permission to make your request, verify your own identity directly with us and directly confirm with us that you have provided the authorized agent permission to submit the request. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.

To respond to your request, we will need to collect information from you to verify your identity and to enable us to link the information we hold to your verified identity. The verification process helps ensure that we are honoring your requests for information about you, and not about someone else. You must be 18 years of age or older to make a request.

CCPA REQUEST FORM

Sigue Corporation

Customer Service

1-800-385-3316

customerservice@sigue.com

www.sigue.com

MAIL IN FORM

Mail-in Form by first class mail to

Sigue Corporation, Attn: CCPA
P.O. Box 750, San Fernando, CA 91341

I am...

The consumer
(18+ years old) Authorized agent
of the consumer

What type of request would you like to make?

Information Collection Practices – the categories of information we collected about you, the sources and uses of that information and how it was shared in the last 12 months.

*Specific Pieces of Information that we have collected about you in the last 12 months.

Information Sharing Practices - the categories of information we shared for a business purpose and the categories of information we shared and the recipients of the information where we received value in exchange for the sharing necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations.

Deletion of Personal Information – the deletion of personal information that we collected about you from our records along with a request to third party service provides directing them to delete such information from their records (Does not apply to information necessary for the service provider or use to maintain the personal information to complete your transactions detect security incidents, protect fraudulent, or illegal activity, identify and repair errors for solely internal uses, to comply with a legal obligations, and to use it internally, in a lawful manner).

Full Name

Street Address

City

State

ZIP Code

Other Addresses you used (optional)

Do you reside in California?

Tel. No.

Have you ever created an account through our mobile app?

Acceptance

I declare that I submitted requests for disclosure of information to Sigue Corporation as authorized by the California Consumer Privacy Act of 2018. The information that I submitted about myself is true, current and correct.

Signed under penalty of perjury under the laws of the State of California.

(applicable only for request for specific pieces of personal information)

Signature Full Name

Signature Date

Signature

Print Form to Mail In

MAIL IN FORMS

Mail-in Form by first class mail to:
Sigue Corporation, Attn: CCPA
P.O. Box 750
San Fernando, CA 91341

Download CCPA Intake Form

Download Identity Verification Form

NON-DISCRIMINATION

You have the right not to be discriminated against because you exercise any right described in the Privacy Policy or this Addendum.

If you have previously transacted with Sigue, you have rights separate from those described above which are explained in the Sigue Privacy Policy.

CONTACT

Contact for More Information: for questions or concerns about our Privacy Policy and privacy practices, please contact us as specified in the “Contacting Us” section of the Privacy Policy.

Last Updated: June 16, 2021

(CA Resident Addendum, V.2)