Benefits of Sigue® Money Orders

What is a Money Order?

A money order is a payment order for a pre-specified amount of money
Use Money Orders to pay your rent, household bills, auto loan payments or any other payments you may need to make.
If a money order is lost, stolen or damaged it may be replaced or refunded.
If proof of purchase is required, a Money Order can be traced, and a copy provided. No expiration date.
Low Fees
Convenient for You
Safe and Secure – pay bills or send money and know that funds will be available
Trusted method of payment.
Unique Security Features – each money order comes equipped with built-in security features.
Exceptional Service – unrivaled service when it comes to lost, stolen, or misplaced money orders.

Do Money Orders have expiration dates?

No. However, depending upon the state of where the Money Order is purchased, if you do not use or cash the money order within one to three years of the purchase date, a non-refundable service charge may be deducted from the principal amount.

The service charge conditions are described on the back of the money order. If the money order meets those conditions, a non-refundable service charge will be deducted from the amount shown on the money order. The money order should not be presented for payment as it will be returned unpaid.

To obtain a refund for the balance remaining, please request a money order refund. Do not include a processing fee with the refund request. There is no fee charged for this transaction.

Money Order Return Form Or Copy Requests

Request a Refund

To request a refund or a photocopy of a Money Order, please download one of the following forms:

Money orders starting with Serial # 30

Download Request Form (English)

Download Request Form (Spanish)

Money orders starting with Serial # 32

Download Request Form (English)

Download Request Form (Spanish)

Money orders starting with Serial # 47

Download Request Form (English)

Download Request Form (Spanish)

INSTRUCTIONS

This form must be completed by the purchaser only.
Complete and sign this form. Retain the top half for your records.
Mail the bottom half of this form, along with $15 processing fee (money order or check, no cash), with your original receipt attached, to the address listed on the form.
Processing fees are non-refundable and subject to change. If the processing fee is not included, the amount of the fee will be deducted from your refund.
A refund will only be issued if the Money Order Claim Form has been properly completed and the Money Order has not been cashed.
In the event the Money Order was cashed, a photocopy will be provided.
Refund requests can take up to 60 days to process. Failure to properly complete this form could result in additional delays.