Agent Support

Please call us whenever you have any of the following questions:

• Want to know why your Agency has been suspended.
• Want your commissions report.
• Want us to increase your exchange rate.
• Want your exchange rate sheet.
• Need us to help you prepare your 1099 form.
• Need marketing material and brand merchandise.
• Want to track your shipment (merchandise or equipment).
• Whenever you need to add new users or delete an existing user.
• Whenever you need additional training.
• Want to report a robbery.
• With regard to a complaint.

You will also need to submit a letter signed by the Agent for the following:

• Whenever you request for a copy of your contract.
• Whenever you request an Agent Verification Letter.
• If you want to cancel your agency.
• If you want a temporary suspension of your agency.